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Check-in
23Apr2025Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Coopers Pen, Falmouth, Jamaica
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Getting around

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City Center
Falmouth 2.4 mi
Airports
Sangster International (MBJ) 21.9 mi
Ian Fleming International (OCJ) 49.6 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Free Wi-Fi
  • Parking

Sports & Fitness

  • Exercise gym

Dining

  • Bar/ Lounge area

Spa & Leisure

  • Swimming pool

Room features

  • Air conditioning
  • In-room safe
  • Balcony

Media

  • Television
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Location

Coopers Pen, Falmouth, Jamaica
Map view
Coopers Pen, Falmouth, Jamaica
Nearby
Beach
Blue Waters Beach Club
400 ft
Restaurants
Time 'n Place
500 ft
Restaurant

Reviews and Ratings <br />

Feedback from previous guests about their experience.
80%
loved the resort and would return for another relaxing stay
Beach location
Potential for improvement
Rude management
Limited dining options
8.0/10
Great
Rooms
5.0
Location
6.4
Service
5.0
Dining
5.0
Guest reviews
8.0/10
based on 5 reviews
James
United Kingdom, January  2025
5.0/10

My stay was quite disappointing with many issues plaguing the experience. The location is nice, right by the beach, but the service and amenities left a lot to be desired. The rooms were decent enough, yet they lacked proper sound insulation and comfort. Overall, it feels like the resort is not meeting its full potential due to poor management and maintenance issues.

Rooms
5.0
The rooms were okay, but I could hear everything happening in the next room, which was quite disturbing.
Service
5.0
Service was very disappointing, particularly the rude manager who showed no respect for guests. The staff seemed overworked and demoralized.
Location
6.0
The resort is located right on the beach, which is a plus, but the beach itself was not well taken care of with lots of seaweed.
Dining
5.0
Dining options were severely limited with a single restaurant serving food that often ran out, making meals an ordeal.
Facilities
5.0
The pool was poorly maintained, appearing green and uninviting, and many facilities seemed neglected.
Beach location
Rude management
Stefan
United Kingdom, December  2024
5.0/10

I had quite an experience at this resort, which is located about 45 minutes from Montego Bay, in Falmouth. While the rooms were spacious, the lack of hot water all week was incredibly frustrating. The beach area was filled with seaweed and broken loungers, but the staff were trying their best. Overall, I took away some good memories from the delicious food and meeting local characters, but I wouldn’t recommend it if you’re looking for a polished spa experience.

Rooms
5.0
The room was large and spacious, but we had no hot water throughout our stay, which was a major inconvenience.
Service
5.0
The staff made some effort to assist, but frequent issues were not effectively resolved.
Location
5.0
The resort was quite a distance from the advertised Montego Bay, which was disappointing.
Dining
7.0
The food was quite good, but items weren't replenished quickly, which made timing important.
Facilities
5.0
Facilities were lacking; the pool was dirty, and there were often no clean towels available.
Bill
United Kingdom, December  2024
5.6/10

Overall, my stay was filled with ups and downs. The beautiful beach and coral reef were the absolute highlights, providing stunning views and great snorkeling opportunities. However, the rooms could use some serious updates, and the service was inconsistent. Dining was decent, but the repetitive menu detracted from the experience. Despite these drawbacks, the relaxed atmosphere and friendly guests made my trip memorable.

Rooms
5.0
The rooms were dark and dated, in need of some serious TLC. While the bed was comfortable, we had multiple issues with repairs not being addressed, including no hot water.
Service
5.0
Service was hit and miss—while some staff were helpful, there were moments of inattentiveness that left me wanting more.
Location
9.0
The location was incredible, right on the beach and near a stunning coral reef, making it perfect for snorkeling enthusiasts.
Dining
6.0
The food was edible but quite limited and repetitive. I was hoping for more variety to elevate the dining experience.
Facilities
5.0
The facilities left a lot to be desired. The pool was dirty on several occasions, and the grounds felt unkempt and in need of maintenance.
Luna
United Kingdom, November  2024
5.8/10

I had mixed feelings about this hotel. While the beach area offered plenty of lounge chairs and a relaxing environment, the overall condition of the rooms was disappointing. The food was decent but limited in variety, and customer service left something to be desired. Nevertheless, there were moments of enjoyment during my stay.

Rooms
5.0
The rooms were old and had issues like dirty sheets and leaking fixtures, making them uncomfortable at times.
Service
5.0
The customer service felt indifferent; there were instances where staff seemed disinterested in helping.
Location
8.0
The location was decent, right on the beach with easy access to lounge chairs and a pool area, which was a plus.
Dining
6.0
Dining options were limited with the buffet lacking variety, but I found the food fresh and enjoyed a few meals.
Facilities
6.0
Facilities included a well-maintained pool with a water slide, but the beach chairs were mostly unusable, which needs improvement.
Elijah
United Kingdom, November  2024
5.0/10

My stay at this resort was quite underwhelming. While the location holds potential with a nice beach access, the lack of basic amenities like consistent food service and hot water was frustrating. The rooms had their issues, and the service from management left much to be desired. Overall, I wouldn't recommend it and feel I could have spent my money better elsewhere.

Rooms
5.0
The rooms were poorly maintained with inconsistent hot water and musty conditions. My experience was not pleasant, which is disappointing for a resort.
Service
5.0
The manager was rude and the overall service from the staff felt constrained due to poor management. It negatively impacted the experience.
Location
6.0
The resort is right by the beach, which is a plus, but the presence of shady characters on the beach made it less inviting.
Dining
5.0
Dining was very disappointing; food was often unavailable or cold. Breakfast never started on time, and we faced long waits.
Facilities
5.0
Facilities were below average, especially the pool, which was often dirty. There was also a shortage of pool towels.
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23Apr2025Select date
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Rooms and Guests2 Guests, 1 Room